Hi Steve,

Thank you for the compensation for the water waisted because of the valve.

Your team has done a good job of taking care of problems, and have done great work on my yard.

Look forward to working with your team on future projects and services.

Best Regards,

Gary
Fremont

Hi Steve,

Thank you for following up with us. Paul was great and we are more than happy with the design that he came up with. He also worked with us to get the project within our budget. $20,000 was our hard limit and Paul was able to quote us something right below that. Unfortunately, over the Christmas break, we discovered that our electrical panel and wiring are in major need of replacing. We spoke with an electrician and were quoted roughly $7000 to rewire the house and replace/upgrade our panel. That cost really eats into our budget that we made available for our yard. We have to prioritize the electrical work over the backyard renovations and put it on hold until we can comfortably afford it again. Your staff was nothing but helpful and accomodating and we are upset that we can't move forward at this time. We told Paul that we would love to keep the design and reach out again when we can meet that cost. We will send out a check for the design as soon as possible.

Thank you so much again.

Kate
Livermore

Hi Steve,

Paul was great; he submitted the proposal promptly and did his follow-up. My last communication with him was that we were still waiting to hear back from the HOA.

We had three landscape companies come by to give us a quote; one said the project was too big, so they declined. The other sends out a young man that did not know much about landscaping. Paul was knowledgeable and a true professional; we were very impressed.

Your quote was a bid higher than our budget, but I am a true believer that you get what you paid for. I will get back to you.

Thanks for the follow-up.

Sincerely,

Rosalinda
Livermore

Steve,

Hello Terry
I understand we completed your landscape project. I just wanted to assure you are happy and no loose ends?

Steve Hansen

------------------------------------------

Beautiful The team did a great job. Just looking at it makes me breath peacefully. We are appreciating having that concrete driveway extension already, however, as it's much easier to bring the trash bins back up to the house. I'm inspired to paint the house now. Have a safe, healthy and joyous 2021.

Best Regards,

Terry
Fremont

Steve,

Everything was fine during the entire experience. Front yard looks great and I have gotten lots of compliments from neighbors. Due to an oversight on my part we have a little leftover work to be done. Paul has given me a quote and I have given him my approval. Now it is just a matter of getting it scheduled. Paul was very helpful and easy to work with. In fact, your entire crew was great. Always polite and they explained things as needed. I will be moving forward with the backyard and plan on contacting Paul after the holidays so we can complete the plans and get on your schedule.

Thank You

Kathy
Dublin

Hello Steve,

My new front yard looks wonderful! I am happy with the results. Your team did great design work with the river rock on top of the Lodi pebbles. I was concerned about the "look" of so much of the Lodi and the river rock is perfect. The plants are already starting to look fuller; even a few flowers!

The plastic address sign on my house is damaged. Any chance your team remembers noticing it before or after? I've attached a picture.

That all said, I am so pleased at the results of the excellent work of your team. I've attached a few pictures. I will leave your sign up for a couple of weeks. I think I've noticed a few cars slowing done to look. I am on a corner so perfect for viewing.

Best regards,

Denise

On Tuesday, December 1, 2020, Steve Hansen wrote:

Good morning Denise

Jack questioned Greg and it ends up that we did break your address cover. Evidently one of the guys was blowing dust off the walls and the address cover wasn’t very tight and it blew off and cracked. They tried to glue it and thought it was OK.

We can see from the pictures it is not. We will locate another one and replace it for you no problem.

Sorry for the confusion.
Steve

Hi Steve,

You have a great, honest team. Much appreciated in this day and age of people not being honest. I had some electrical work done with a minor kitchen remodel in my home a couple of years ago and am still having problems. I'll never use Lowe's contractors again.

I look forward to the replacement address cover; no rush.

Thank you,
Denise
Pleasanton

Hi, Steve,

Thanks for reaching out. Yes, the work was completed and no loose ends. Louis was fantastic, knowledgeable, transparent, and very responsive. I am totally happy with the work crew, who were hard working and helpful, and amazed that they finished so quickly.

I plan to write a glowing review for yelp and Google this weekend.

Take good care and thanks for following up.

Sincerely,

Kamala
San Leandro

Good morning Steve.

I am quite pleased with the work down by your company. There were some glitches that required reworking, but Louis and crew were very responsive. He was never defensive about me questioning something.

I will recommend your company to others without hesitation.

Thank you for checking with me.

Lydia
Castro Valley

Hello Steve,

Thank you for your email. I appreciate you reaching out. Just waiting for the correct size shade sail, the backyard is beautiful! The sail will be the "cherry on top".

It was a wonderful experience and all your staff, Greg, Ricardo, Austin and the others who came a few times, were so easy to work with. They listened when I had questions and addressed them quickly with ease. They arrived on time every day and cleaned up after themselves before they left.

Louis was in contact at all times and I learned to "trust the process & his vision" for the space. I can say that was a bit harder for me but you guys are the experts so I let things unfold as they needed. So glad I did!

I remember you telling me that a garden takes time and things get added throughout the years and I can't wait to see what it looks like a year from now.

Thank you Thank you Thank you!

Your very happy customer,

Tricia
Hayward

Steve,

Thanks for taking the time to meet with us today at your show yard and gardens. We really saw some good ideas and are newly excited about our yard. You really listened to us and provided some interesting solutions.

You have an amazing team.

Carol and Lionel
Fremont

Steve,

Malia and I are very happy with the outcome of our project. Your team did an amazing transformation of our yards. We never once wondered what was going on, or what was happening next. Louis kept in contact every step of the way. He has to be one of the best project managers I have ever worked with.

If the team had questions they asked. If they had recommendations they explained them and gave me the option to take them.

You have an amazing team.

Thank you again. Warm regards..

Eric
Hayward

Steve the job has been completed and your two employees did an excellent job they were very courteous and helpful and I have no problems with them at all.

It has been approximately 20 years since you installed our first project and hopefully we can do it almost that long again.

Again thanks Steve and they did an excellent job

Bye-Bye

Kent and Mike
San Leandro

Hi Steve,

Yes, I am VERY happy with my back yard. Louis was great to work with, was very prompt at getting back to me, and always took care of every concern I had. He has Hugo coming out later today to look at the sprinkler system, and add a light - which should be the end of the job.

I'd also like to recognize Raul and Evan on the crew. They were here early every day and kept things clean while doing quality work.

Thank you for asking,

Ed
Dublin

Hi Steve,

Thank you so much for your follow up letter. We have enjoyed our new backyard immensely and very happy we had it completed before the shelter in place requirements. We find ourselves out in the backyard much more now. It’s like the house got bigger. Our experience with the workers at the time was excellent, and lately Louis and Artemio have been particularly attentive and helpful.

I would like to take advantage of your offer of help from your horticulturist, as I tend to like to do my gardening and maintenance myself but my knowledge of pruning and how to tend to the different new plants is poor to say the least. Any help or advice you can give me would be greatly appreciated.

I’m currently available every day. Thanks

Rick

Hi Steve,

So sorry for not getting back to you sooner. Actually, Lisa has been wanting to send you a mail describing how much we love the way the project came out. There are no words to explain how satisfied we are. Lisa can articulate some of the details. I will say this. Our yard looks like a resort where there should be waiters coming up to your table and taking your drink order! I just finished putting outside speakers around the perimeter of the yard to add a little more ambiance. It is an incredible yard.

Lisa has been so busy at work that she has not had the bandwidth to write you related to your company and what you deserve to hear. Doing business with your company has been a pleasure! I don't say that lightly. Hats off to Paul, Jack, and Artemio. Artemio is an artist and Paul and Jack are so responsive to questions and suggestions we present to them. Keep those guys on your payroll. It is rare to get this kind of workmanship from employees. Anyway, stay tuned for Lisa’s e-mail. We hope someday you can stop by and take a look at your final product!

Thank you Steve and hope to see you soon. Great Job!!

Will and Lisa
Livermore

Hi Steve,

Thanks for following up. We had a great experience with Louis.

We considered going with a cheaper contractor when we first got the Hansen bid. But Louis assured us his responsiveness and attention to quality would not be matched. We believe he met his word. We were very happy with how he responded so quickly to our questions, accommodated some change requests, and was gracious but reasonable the whole time. I do plan on sharing a yelp review of our experience.

Maggie
Castro Valley

When we wanted to plan our renovated backyard we visited Hansen and had a great experience.

What we wanted and why emerged as we talked through likes and dislikes, bonded over our dogs and how we loved to sit outside with them, and looked at options.

A few months later, our vision was realized and today our afternoons and evenings on a swing in a vine pergola next to a waterfall make the hottest summer days delightful.

And you’ll never meet nicer, more professional people. Enjoy!

Merv
Pleasanton

Hello Steve. We are very happy with our recent project. Everyone was helpful, professional, and capable. The work was done well. Also, everyone answered our questions and gave suggestions as we hoped. We will certainly contact you again for our next project whenever that may be and we’ll suggest our friends contact you, too.

Carl
Livermore

Thank you Steve for the check in.

Second time in 4 years using Hansen for major work. This time additional landscaping, drip and redwood screening for front and back hillside. Got bid just after reopening and they were booked until July but communicated that. Installed everything in 2.5 days with a crew of 4 or five. Three very solid redwood screens of my specs and many, many yards of shredded black mulch. Added some of my own potted plants to the plan for no charge. Really happy with professional results

All went really smoothly and Artemio was especially accommodating on some suggestions I had.

Larry
Lafayette

Thank you Steve for the check in.

All went really smoothly and Artimo was especially accommodating on some suggestions I had.

Just waiting for plants to grow now!

Larry
Lafayette

Hi Louis,

Thank you so much for following up with this list of plants.

It was really so helpful to chat with you on Wednesday. I can't tell you how much we appreciated your suggestions and insight. I feel like it was exactly what we needed to get us over the hump and start chipping away at this long-term hillside project!

Waiving the fee was so incredibly generous of you, and Jude and I really appreciate it. Honestly, it meant so much to us. A million thank yous. If you ever need a favor, an extra hand on a local job or anything, I'd love the chance to repay your generosity.

I'm excited to get started building my Moss rock walls. Hoping to go check out Clark's rockery this weekend and begin scoping the job. I've been doing some you tube searches for dry stack moss rock wall videos, and not seeing anything that really resembles what we're trying to achieve, either for the main retaining wall atop the hill, or for the cross-hill path we want to create. If you've got any helpful videos you can share, or even just a few good images of projects that resemble ours, please shoot em our way.

Hope to see you around again sometime - stay healthy, stay safe.

Ben
Castro Valley

Hi Steve - All work is finished and looks great. Manu came by this morning and took care of a few minor things - he was a pleasure to work with - as was the entire team Louis is very responsive and ensured that I was taken care of and he checked in frequently.

One of the things we briefly discussed was quarterly maintenance. I am hoping that is an option.

Please let me know if I can get on that quarterly maintenance schedule.

Thanks Again,
Barbara
Concord

Good morning, Steve.

We hope you, your family and employees are doing well through all this "stuff." I just want to let you know how happy we are with our latest project -- a deck refinish, a fern re-pot, new lemon trees, and a general refresh of rocks in the front and back. As always, it was a pleasure to work with Louis. He gave us some good ideas and advice (he sent us to Sunol Pottery to find some large planters at a great price). Louis always kept us informed as to when the work would be scheduled since we initiated this project just before the quarantine began so we knew there would be a delay. Your onsite employees are great to work with.

Although we haven't been able to entertain as usual I thought you might get a kick out of knowing that our backyard is now the official site of our HOA Association Board of Directors meetings. It has been deemed a pandemic friendly landscape. Feel free to use this in your advertising along with drought friendly. ??

Thanks again, Steve, and take care.

Sheryl
San Leandro

Thanks for checking in Louis. Greg was very helpful yet again, and I think we are at the end of the road on the project.

We are both very pleased with how everything turned out. I’m sitting in my hot tub now admiring the great piece of art that your Hansen team has created in our back yard.

Everything works together well. The different surfaces and coverings compliment the different textures of light and sight lines and the trees and plants all play their supporting roles to create a space we have greatly enjoyed.

It has been especially helpful to me in that it has given me a refuge from the Groundhog Day syndrome that has characterized the pandemic. Thanks to you and everyone from the Hansen Team. Special thanks to Miguel for the craftsmanship and thought he brought to bear in the creation of the decks. Everyone who has seen them has commented on how truly beautiful they are. Thank you, thank you, thank you. I can’t say it enough!

Sincerely,
Steve and Elizabeth
Castro Valley

We are very pleased with the final product. You were concerned about everyone’s health, and we thank you. It’s an easy recommendation if you need one.

Thanks!

Sheryl
San Leandro

Hi Steve,

I had a few little concerns and Louis came by today and is arranging to have them dealt with. Louis has been very nice to deal with, and has been very responsive. We are very happy with our yard and have been getting compliments. Our grandkids love the artificial grass!

Thanks!

Sharon
Castro Valley

Hi Steve,

The project is nearly completed; there’s just a couple of loose ends that Louis is planning on following up with me about. However, the majority of it is done and we are so happy to see the design come to life. This was definitely worth the wait, even if it wasn’t planned. Your team and Louis are professional, quick and easy to work with. Our neighbors also mentioned how professional and great your team works.

We really appreciate all the hard work and attention to detail. I can probably say that for not only me, but also Madhu as well.

Thanks again,

Vijay
Fremont

Dear Steve,

All-American Fence Corp. has placed my home on its schedule for the installation of a new fence next month, a fact made possible only because a team of your extraordinary employees succeeded in pushing forward this important project:

1. Paul Wieber: Paul has been my estimator for two projects now. He has that rare ability to see and comprehend both the big picture and the smallest details of a project. He is knowledgeable and communicates with clients such as me with simple and direct clarity.

2. Jack Forshaw: I deal with Jack more frequently and regularly than any other Hansen team member. Despite the many difficulties presented by my ever-changing schedule, he somehow always accommodates me. I also appreciate his concern for the health and safety of your landscaping and gardening crews, especially during soul-crushing heat waves.

3. Marcia: Marsha is a wonderful exception when I compare her to the billing personnel of other companies. Her sincere appreciation for the business generated by your clients gives me no regrets whatsoever when I submit my payments.

4. Greg: Greg is an outstanding crew chief. He has the ability to take a landscaping project and turn it into a collaborative effort with clients such as me. He listens intently to clients who, in turn, benefit greatly from suggestions based on his firsthand experience as a landscaper. Moreover, he leads by example, working as hard as his crew members.

5. Garret and Ricardo: These great crew members were the "iron men" who worked at my home most recently. They shrugged off unbearably hot weather and the most physically demanding work possible like cyborgs. I thank them very much for their effort.

Most sincerely,

Jeff
Hayward

Hi Steve,

Thanks for checking in. We are super happy with the work your team did at our house. Louis and the team did a great job. No loose ends or concerns at all.

Thanks again for your help

Jason
Oakland

Steve,

The yard looks great. I’m so glad I decided to do the work. That ground cover between the pavers was just a mess and it was hard to clean the leaves, twigs and debris out of it. It died back in the winter then the rain made the dirt between the pavers turn into mud and it was just a mess the entire design now looks more polished since they added the moss rock along the edges and trimmed off the lower edge of the deck with an additional piece of wood.

I still miss the grass back there , and so do the dogs, but between the tree shade and the tree roots the grass just wouldn’t grow anymore Overall this is a better design because it’s easier to maintain (I’m in my mid 60’s now and just can’t work in the yard as much as I’d like to) so the design is more suitable for me and it’s “waterwise�.

Thank you so much for still providing your good old fashioned customer service and an excellent staff. Your gang is the best including Hugo and Raul as well as Justin and Jack, who often went out of their way to help me get the yard spruced up this year. I don’t want to leave out Marsha and Peter who are always willing to help and of course Paul.

Thanks again Steve everything was excellent!

Patti
Castro Valley

Hi Steve,

Thanks for checking in. The project turned out wonderfully and your crews were very considerate of our neighbors while on the site!

Regards,

Patrick
Castro Valley

Steve,

Five stars for Paul 😊

Pleasant,
courteous disposition
Good listener
Very helpful

Thanks for assigning this high quality person to my project.

Patti
Castro Valley

Hansen Landscape just completed a front yard makeover for us and we are very happy with the finished product. The quality of their work and level of professionalism. Louis was the overall project designer and lead. He was responsive and available throughout the design and construction phase. We made a few adjustments during the construction phase and they accommodated them with ease.

We did our due diligence and got three bids from licensed/bonded contractors. Hansen's wasn't the lowest but Steve the owner gave us the highest level of confidence and established trust from the very beginning. If you are looking for a low ball bid with no price integrity then Hansen's is not the company for you. However, if trust, honestly, price integrity, quality and reliability are important then we would definitely recommend Hansen's. We are looking forward to working with them on phase 2/backyard next year.

Ben
Danville

Hi Steve!

Thank you so much for your follow up letter! I have been travelling and haven't had a chance to reply until now.

I have been very happy with Hansen's work on landscaping my townhouse.

I really appreciate your checking in on the project and my thoughts re same. I chose Hansen to do my project (a small job to you, but the world to me) because I believed you would be "here if you need us," and to date that has been the case.

I have some other needs that are maintenance related and not installation related (tree trimming, drip system check up) and I will call the office today about them. I believe you will stand behind your work and make things right that go awry., I really like Josh and Roberto who are my gardeners and have no qualms with them.

Thanks again Steve.

Georgia
Castro Valley

Thanks, Steve.

Your crews are great. They are hard workers and know their trades. I appreciate them taking time to explain things to me and ask questions when necessary. It helped us make minor adjustments along the way that enhanced the project. And they are pleasant to talk to. They also clearly like their jobs.

As we near the end, I am trying to make sure we didn’t miss anything . Luckily, Louis is very responsive. I have checked in with him regarding questions I have, and he is so good at getting back to me. I am confident that we are in great shape for this last week.

The electrician comes tomorrow. I will finally have twinkling lights to light up my gorgeous new yard. For now, I keep wandering out there to imagine.

You have a great team. As a fellow business owner, I am glad to have worked with you and your crew.

Happy Thanksgiving.

Regards,

Peggy
Hayward

We are impressed with the dedication, integrity, and work ethic of your employees and sub contractor.

Alan and Pat
Hayward

Hi Steve,

The crew completed my project on Thursday. I love it! The crew was friendly, informative and efficient. Paul was awesome! I wish I could have done the whole project at one time. When I am ready for the next phase, I will definitely be giving you a call. Your gardens are an inspiration.

Thank you,

Emma
Pleasanton

Louis did an outstanding job from start to finish. He came right out after my initial inquiry to assess our yard. He listened to my wishes and gave suggestions based on his vast knowledge of landscaping. After we accepted the bid and scope of work he set a timely date. We were fortunate that Hugo and Raul were the installers. They did an amazing job and worked very hard and had the project done in 2 days. Louis checked in everyday then came and did a walkthrough after completion. Very professional. I would hire them again in a heartbeat.

Patti

Everything looks great... it is such an improvement. Greg and his crew were excellent. They worked hard and always made sure they were doing things the way we wanted them done. When asked, Greg would offer suggestions (where to place boulders) and that was good too. Thank you once again for all your patience with us.

Don and Carol (second time customers)
Castro Valley

Hi Steve,

We are extremely satisfied with the overall project and the experience we had with your crew. Louis was an absolute pleasure to work with. He was always available and responsive, patient, and understanding. We never once worried about the project as we knew we were in good hands. Thanks so much for the positive experience! We will definitely reach out to you in the future should we decide to work on the rest of the backyard and will recommend you guys to all of our friends.

Thaks again,

Laurie
Castro Valley

Hi Steve,

Paul has been awesome! And really patient and helpful during the initial stages of design and initiation of the project. Team is here this morning to install Hot Tub pad. Then moving forward with next version of plan.

Greg
Livermore

Hi Steve,

Louis has been outstanding following up and seeing our project through. We have an appointment with him for the final walk through on Friday. Hugo and his brother (name escapes me right now) were fantastic and hard workers. Super nice, too. We loved the plants and design. We are very happy with the project.

Thank You.

Patty
Castro Valley

Hello Steve,

We are very happy and satisfied with the drawing that Louis designed and the workmanship by the crew. We especially were pleased with Greg, the supervisor of the team. He listened to our concerns about the capping the pipes and assured us that the work would be done correctly. We also appreciate the attention to details that he took to fill in the gaps between the water meter vault and sidewalk with the artificial turf.

Many neighbors have commented on how beautiful (and real!) the lawn looks. We will be the envy of the neighborhood thanks to your team.

Thanks again for your team's hard work. It paid off with a beautiful low maintenance front yard.

Regards,

Hanley and Laurie
Fremont

Hi Steve,

Louis has been amazing. He totally gets me, which is not easy. He has been so responsive and helpful. We’ve had one follow-up meeting and he’s asked to schedule another one next week. I am so excited that this is moving forward and my vision is becoming a reality.

Thanks so very much.

Sue
San Leandro

Hi Steve,

The meeting with Paul went well. He is knowledgeable and understood my concerns and desires. It was a joy to interact with him.

Helen
Hayward

Hi Steve,

We are happy with Paul and excited about our project. We like Paul we found him very knowledgeable

Bob & Josie
Fremont

Thank you so much! Paul you are fantastic and so appreciate your help in getting the water turned off. We look forward to hearing back from the sprinkler guy as it looks like the system just gave up on us.

Thank you so much for all your help today. You are all such super stars! I have be sharing how you put me at ease through this stressful situation.

I have recommended Hansen Landscaping a work as well and appreciate the speed and qualify of work! Thank you thank you!

Thank you -- the yard is beautiful -- and at night it's spectacular.

Erica

Wonderful job, the best crew ever.

Thank you -- the yard is beautiful -- and at night it's spectacular.

Vivienne
Castro Valley

Thanks Steve!

It has been a constant flow of work people here trying to figure everything out!!! I received the most thoughtful gift from Alberto and Andy and feel horrible that I haven had a chance to get a thank you to them! It was wonderful having them all those years and I will miss seeing them. Please let them know I haven’t forgotten them! But the new crew is doing a great job! Planning on meeting with Louis after my trip to discuss a plan to “fix� the landscaping in a way that I can phase it all in. Thanks for checking on us!

Kim

Hi Steve!

We are very happy with all of the projects, and the results are even better than we imagined! Awesome job, all the way through. We are raving about Hansen Landscape to everyone we know!

Nancy & Ken
Castro Valley

Hi Steve!

We’re very pleased with our new backyard, and can’t believe the transformation. We appreciated working with Louis to come up with a design to our satisfaction. He was professional, showed up for meetings on time, and patient answering our many questions and emails. Hugo & the crew were hard workers (they had some hot days!) and we can’t thank them enough for giving us our beautiful backyard.

We’ll definitely recommend Hansen Landscape to our friends and family.

Regards,

Jeff & Becky
San Ramon

Hi Steve!

We are very pleased with the outcome of the landscaping project. The team worked incredibly fast and put great care in ensuring we were happy with the placement of the plants. Thank you so much for the follow up!

Regards,

Erica
Castro Valley

They did a great job. It was nice to see Artemio still there after all the years.

David
Castro Valley

Hi Louis,

We also posted our review on yelp. We are very pleased with your company’s service. On time project completion.

Louis, you were very responsive to all our queries.Every Crew member was very professional.We would definitely refer you to Friends and Family. And also would like to work with you if we plan any future project.

Thanks,

Shipla & Nitin
Danville

Steve,

I believe we made the right decision to come see you. I can tell you understand what people go through when they decided to go through projects like this, no matter how small or large. We are looking forward to working with you. We would like to proceed and look forward to setting up a visit from your team to dial in our vision with a site assessment and consultation. Obviously the sooner the better.

Thank you.....

Greg
Livermore

Hi Steve,

Sorry I didn’t get back to you sooner but work has been crazy with the start of the school year.

We are very happy with our new front yard and garden. We get neighbors walking by all the time telling us how great it looks! Your son-in-law, Paul has been very helpful and attentive to our needs. He gave us confidence that the project would look great but was open to all of our suggestions. Likewise Jack communicated every step of the way and was very accommodating. My husband was so impressed by the crew and he raved about how hard they worked.

We absolutely loved the way the walkways turned out but did not realize that the sealer would darken them. I don’t think it was really an option whether to seal or not.

Again let me state how thrilled we are with our yard. Our cats and dogs also really enjoy it. The cats are always laying on the walkway - a perfect advertisement.

I have texted Paul about our final payment which is waiting for pick up now or next Thursday. Soon we will be calling on Hansen’s to help transform our backyard once we have the pool removed later in the year.

Thanks again,

Lori
Livermore

Hi Steve,

If I'm this happy with the yard as a blank slate, I can't imagine how happy I'll be once the landscaping starts. Your crew was great, hard working, and Paul was incredibly encouraging.

Thank you - Emma
Pleasanton

Hi Steve,

The experience has been outstanding. Jack, Paul, Miguel, Hugo and every other person who contributed all did great work, with great attitudes, friendly and courteous interactions and attention to detail.

We have one or two little cleanup items that Paul will be coming by to wrap up and i’ll have a near-completion check for him. I’ll send a picture or two. It’s a project I hope you’ll be as proud of as I am to live in.

Merv
Pleasanton

Hi Steve,

Sorry about that, I guess I missed your email somehow! We have been just thrilled with all the work. Paul is still helping me figure out why a few particular plants have not been doing well. But I'm confident we will get that figured out.

We're delighted with how everything has turned out. The layout that Paul did worked out perfectly, and I have to say that he has been the greatest to work with. He is so pleasant and fun. He could not have been more patient and helpful about everything and handling all the changes that I made. He was really great about follow up and making sure we were satisfied every step of the way. You are really fortunate to have him on the team! Jack's selection and placement of the plants made everything come together beautifully, and again such a nice guy. In fact every single member of your team did excellent work with all the grading, irrigation, lighting, and everything that goes with it, and everyone is so nice to have around. I wish that I knew more of their names to be specific but I know that Greg was hugely helpful. The concrete work in particular is phenomenal. Everyone that has seen it is amazed by it! I had a lot of fun observing it being done, the stamping and the color added and all of that--it was fascinating to watch and see the tremendous skill being demonstrated.

Overall I feel like finally our side yard is of use, really like an additional room and really extends our living space in a wonderful way. You can rest assured you are at the top of our list for any landscaping work we would ever need or any recommendation we would ever make.

:-)

Katie
Castro Valley

Hi Steve,

We are so happy with all the work and the level of customer service has been outstanding. Your team is hard working, approachable, cohesive, and they take pride in their work while doing their best to make us happy. They have allowed us to get involved in the project and not only want us to be satisfied but delighted with the results, which we are! Can’t wait to see what happens next!

Thank for checking,

Lori
Livermore

Hi Steve,

We are very pleased with your company’s service. On time project completion. Louis was very responsive to all our queries. Every Crew member was very professional. We would definitely refer you to Friends and Family. And also would like to work with you if we plan any future project.

Thank You,

Shipla & Nitin
Danville

Thanks Steve,

Paul has been great to work with and patient with me! Looking forward to having your folks fix things up for us once again.

Katie
Castro Valley

Hi Steve,

Yes, the projects are moving right along! Flagstone and pond finished, and looking fantastic. Deck progressing , I believe it will be finished tomorrow? We left CV on Saturday, and are traveling in Washington state, heading for Canada. Our friend that is cat sitting has sent me deck pictures.

We’ve been so pleased with the work that your company has done!

Nancy & Ken
Castro Valley

Hi Steve,

Thank you for your letter following up on our landscaping project. We wanted to let you know that we are extremely pleased with the results. The yard looks beautiful! We recently passed on your contact information to a neighbor who admired our yard and asked who did the work. Hopefully they will contact you.

Thank You,

Corey and Sue

Dear Steve,

My wife, Sally, and I are very happy we decided to have your company revitalize our landscaping. After ten years, our yards needed refreshing and improving as well as repairing. You and your team did all three.

I was very impressed with our first meeting at your showcase landscape yard; you were very approachable, a great listener, and gave insightful input. Then, Louis made a home visit and continued to impress us with his expertise and suggestions. He then created a great proposal that we worked on, in partnership, to find a mutual plan that was pleasing to all involved.

Jack then became involved with scheduling with equal professionalism. After a starting date was decided, Louis worked with us to make sure we would be happy with the final selection of plants needed to achieve the desired outcome.

I was very impressed with Hugo, Raul, and Jose when they arrived to do the work: prompt, hard-working, eager, friendly, understanding, and flexible. They were a most impressive team and a true asset to Hansen Landscaping.

Thank you so very much for the wonderful job you did in revitalizing our landscaping. Everything turned out just the way we hoped it would:

• the irrigation system is back to working the way it should;
• the new pathway lighting is perfect;
• the readjusting of the patio lights is just what was needed to bring a fresh focus on entertaining;
• the removal of over grown and dated plants and replacing them with new ones brought our front yard back to being a beautiful part of the neighborhood;
• all of the new plants as well as transplanting some existing ones in the back yard was just what was needed to make the yard a beautiful extended area of entrainment for our home.

The followthrough after the job was completed has been amazing. There were only a few things that needed to be adjusted. Thanks to Louis and Manu, the “fix-it champion,� everything is just the way we hoped it would be.

Further, I am very impressed with the other services that you are able to offer to help me maintain our beautiful landscaping. I will be in discussion with Louis about which ones will fill my needs. Thank you.

I will highly recommend your company to anyone looking for a landscaping company that is trustworthy, honest, dedicated, and caring. Again, thank you very much for everything and much praise to Louis, Jack, Hugo, Raul, Jose, and Manu.

Sincerely,

Bob
Pleasanton

Hi Steve,

Thanks for following up. We are very happy with the results of your guys' work.

Louis was very helpful, knowledgeable, and responsive. His involvement made a huge impact. The rest of your crew (Greg, Miguel, etc. ) were all very professional and are hard workers.

We love the new pergola, fountain and the overall improvements your team made and look forward to seeing the plants and trees grow. There are a few plants that aren't doing so well which Louis made us aware that this happens. He's been good at replacing and adjusting where needed.

We will definitely reach out to Hansen again for future work! Please extend a very grateful “thank you and great job� to Louis and everyone at Hansen.

Best,

Steve & Q
Castro Valley

Steve,

Please accept my apologies for the delay in getting back with you. I was at scout camp the week before last and was playing catch up at work.

Marisa and I are very pleased with the work your crew did on the front and back yards. Removing that large juniper on the hill in the back had been on our minds for awhile. We have not missed that bush for one second. The replacement work looks natural and consistent with the rest of the back yard. Adding the Lodi rock to the top adds space that was not used before plus it brings in the same type of rock used in the front. Maybe later we’ll dress it up with some larger rocks and flagstone to give it some additional character.

As always, your crew was friendly and conscientious. You hire well. That can’t be easy in an economy like the current one where hiring and keeping good talent is really expensive. Welcome to the Bay Area, right?

Speaking of talent, Louis is very easy to work with. He is diligent and very client-centric. You have taught him well. I appreciated that he would get back with me right away during the job. But it is also worth noting that he (and you) have always been responsive even when we didn’t have a job going. You guys are very good at taking care of your customers.

As you can imagine we have received many nice compliments on our yard, especially the front. We let people know who you are and recommend that they consider your company for hire. Some like the Deorsey’s and the Dooley’s/Godfrey have hired you. Some have told us that you are on the expensive side which is probably true. I counter that by sharing our experience of not only a good project experience like attention to detail, but also excellent follow up. I am sure there are less costly options, but there is value in knowing things will be done right.

So far, so good. Feel free to drop by one day for a tour of your previous and current design work. The yard has matured well and I expect it will only get better with time.

Thank you for everything.

Warm Regards,

Mike
Castro Valley

Hi Steve,

We are so happy with all the work and the level of customer service has been outstanding. Your team is hard working, approachable, cohesive, and they take pride in their work while doing their best to make us happy. They have allowed us to get involved in the project and not only want us to be satisfied but delighted with the results, which we are! Can’t wait to see what happens next!

Thanks for checking,

Lori
Livermore

Hi Steve,

The Hansen Landscape Contractor (team!) recently completed a major renovation of our backyard, and it is amazing! As long-time Castro Valley residents we were familiar with the Hansen name, and explored our vision with them, knowing that we were interested in a multi-dimensional project that involved hardscape and landscape. We all persevered through a wet winter and here we are summer party ready! Louis Siegel was responsible for coordinating our entire project. He met with us at the Hansen design yard and also on site before coming up with a detailed plan. He took into account that within his plan we were looking to include a hot tub, firepit, BBQ grill, seating and dining area. At every step along the way, Louis was very helpful in managing the Hansen team of workers, and keeping us advised re: scheduling etc. He was also the person who had the long-term vision of our project. He was always calm and informative and willing to make some changes to the plan as it took shape.

After a pretty efficient demolition, we had a new concrete patio poured and flagstone artistically laid by the concrete company associated with Hansen's. Miguel, the carpenter working with Hansen's, created an extensive patio with bench seating and bar top expanses that expanded the useable area of our yard. The finished product is a beautiful redwood deck, flagstone patio, decorative concrete with inlays, a place for the hot tub, and moss rock planting areas that totally changed our back yard.

We visited a nursery with Louis to come up with a collaborative plant list. The landscaping/ irrigation work was orchestrated by Artemio (a true landscape artist). This included the construction of a recycling water feature in front of the deck that our friend refers to "as your own stream". We already notice that this has brought many birds to our yard. Not only do we have very interesting plants, efficiently watered, but at night the entire yard is shown off with low voltage accent lighting. We can recommend Hansen's Landscaping without reservation.

Lynn and Rick
Castro Valley

Hi Steve,

We are satisfied with Louis and the project!

Thanks for everything. We plan on finishing our vision soon. The back yard may take longer than expected, but we enjoyed planning it with Louis.

Thanks!

Rich and Kerre
Pleasanton

Hi Steve,

Thanks for following up; we love the work your team did in our backyard! It really turned out well, and the guys were professional from start to finish. We’ll definitely reach out again when we start thinking about our next project!

Best,

Johanna and Steve
Castro Valley

Hi Steve,

Louis stopped by yesterday and put some finishing touches on the lighting, which was the final thing that needed to be done. I am very, very happy with the yard that Louis designed. He came up with an amazing plan for a difficult space. It turned out just beautiful! I was also very impressed with your hardworking crew. Not a slacker in the bunch! Artemio was especially helpful.

Thank you for being flexible and willing to work with me in Brentwood. I can’t wait to show my friends and family my gorgeous new backyard!

Claudia
Brentwood

Hello Steve,

Yes, we are completely satisfied with the work.

The workers were professional, nice, communicative, accommodating and cleaned up after themselves.

We look forward to working with your yard maintenance team too.

Louis
Hayward

Hey Steve,

Yes we are happy, thank you.

Super thanks to Louis who was flexible enough to use WhatsApp instead of email which made project coordination so so much easier.

Best,

Christina
Castro Valley

Hi Steve,

The project went well! Louis did a great job. He was also our project manager for our last job two years ago, and I asked for him by name this time around because I knew it would go well. Throughout the project, he and I were in contact at pretty much all hours by email about the project details.

The yard looks great. In fact, it came out better than I expected based on some suggestions from Louis. Certainly the landscaping parts of the job (done directly by Hansen) were amazing, as expected.

Pedro's (concrete contractor) I would say did a good job. The concrete work itself (which was significant) came out very well so far as I can tell. The only things that could have been better were fairly minor - some concrete splatters, covered a small drain line - but not a big deal. Working around an existing house and nearby structures is not easy.

So - very happy! Thank you Louis for doing a very fine job. We still have some projects we would like to do in the future and will reach out to you again then!

Jeff
Castro Valley

Dear Steve,

Thank you for checking in every week. Everyone did a wonderful job. Louis was very patient, supportive and helpful. Miguel did some beautiful carpentry. The gardeners did a wonderful job finishing it up and constructing my BBQ. I have some concerns about a couple of the plants and the banana tree since they do have some noticeable drooping or browning. I will address these with Louis at our walkthrough on Fri. However, all in all, my family, including the dog, and I love the backyard. It motivates us to take the time to sit outside and relax.

Thanks so much. Is it okay that I give the final payment to Louis on Friday?

Sincerely,

Judy
Cupertino

Paul and Steve,

I sure am happy with how the two men finished the job back there. You can't even tell that a single tile was moved. Very nice workmanship. And I have to say that the gentleman who was left to finish up in the front of the house with the edging...what a work ethic he has. I was extremely impressed with his work. He was polite and professional. I wasn't able to express my thanks to him at the end of the day so please let him know (I'm afraid I didn't get his name) how much I appreciated his hard work and his attention to detail. He wouldn't quit until he was satisfied with how the edging looked.

Thank you so much. Your entire staff, with whom I've had experience, is fantastic.

Terry
Castro Valley

Hi Steve,

Yes, we were very pleased with the result and our whole experience! Paul and Jack were both great to work with and we couldn�t believe how quickly the project was completed. Thank you!

Karen
Fremont

Hi Steve,

It took us 6 years to finally call a landscape architect to design our sloping hill. We had no idea of the design, cost, materials, with the exception of we wanted fruit trees and a vegetable garden. Needless to say, we were clueless. I wanted to use a local company, and only heard great things about Hansen. They also recently completed the front yard of a neighbor, which helped speed up our decision. I could not be happier with the results! They worked with our budget and gave options to lower the cost. Steve checked in once a week to ensure we were satisfied with the work. Louis was always available. The landscapers worked really hard, on-time, and cleaned up everyday. Thanks Hansen for making our back-yard a gem!

Teresa
Castro Valley

Hi Steve,

Hansen is overall and fantastic contractor to work with. They have a very clear process that guides you through from design to build to handoff back to us, their work is stellar, their crews are punctual and professional. We did both back and front yard and the designer encouraged us to dream big with the overall design, but was able to piece it out in such a way that we could build pieces and save some for later. Even though we only did parts of the overall design, I'm still left with the nicest yards of anyone I know.

Mark
Alameda

Hi Steve,

We have our walk through next week. We are pleased with the transformation! Jack was so helpful in helping us choose plants. We will definitely have some great photos as more boys come home for Spring Break!

Susan
Castro Valley

Hi Steve,

Thank you for checking in. The crew just finished on Friday. We love the final results. I'm working with Louis to set an appointment this week to do a final walk through (and teach us how to use the timer). I've noticed a couple of the sprinkler heads broke, but I will address that with Louis this week.

We love the new project and so glad that we chose Hansen!

Teresa
Castro Valley

Hi Steve,

Yes, I am completely satisfied with the job Louis and your team did. The compliments are coming on a frequent basis.

Thanks

Dean
Union City

Hi Steve,

Thanks for the email. Greg and Ricardo were here close to 8 hours on Thursday and they were great! There are still a few things that need to be finished up which we addressed with Paul (also great!!!) on Saturday. He assured us those would be wrapped up this week. We are happy we hired you and expect that once things wrap up this week we will be very happy with the result.

Thanks for checking in,

Jane
Pleasanton

Hello Steve,

We are very happy with our front yard. All of your workers were very courteous and answered any questions we had. A few of our neighbors have already told us how much they like it & we notice cars driving by our house slowly to check it out. As we told Louis, we will recommend your services to anyone who asks.

Thank you,

Don & Vieda
San Lorenzo

Jack and Steve,

Just a quick note to say thank you to the crew for the outstanding work they did on Friday. They actually came up with a solution on the spot that required almost no concrete work and they were done early in the afternoon. They did exactly as promised and we literally could not be happier.

I want to add a thank you to you two for working through the issues with us. Every time I look at that backyard now I feel nothing but amazement. I honestly think we have one of the nicest yards of anyone I've ever known. And we can't wait to get started becoming gardeners. I sprayed weeds yesterday with glee!

Let me know what the final total is that we still owe and I will send you a check right away.

Mark
Alameda

Dear Steve,

Despite poor and unpredictable weather, the landscaping project in San Leandro went extremely well. Hugo and his landscaping team set the performance bar extremely high last year. Greg and his team definitely met my expectations this year. Mr. Jack Forshaw continues to impress me with his absolute dedication to customer service. He is outstanding! I consider all of your employees to be excellent representatives of your company. I would hire your landscaping company a third time, without any hesitation whatsoever.

I wish you and your family a very Merry Christmas and a Happy New Year!

Most sincerely,

Jeff
San Leandro

Hi Steve,

We are very happy with the results of our project....and with you and all of your fine people that we have dealt with throughout. I will recommend your company and have already.

The back looks great....our investment in 5 gal plants gives us a lot more immediate satisfaction. The deck refinish greatly surpassed our expectations....it really looks great! Thanks to Miguel!

In closing...your people are great....Jack is great, but special callout for Hugo & Raoul.....good guys....very professional and courteous....and very concerned about getting it right!

Tom & Chris
Pleasanton

Hi Steve,

Thank you for your email, we love our yard � the guys did a wonderful job! Paul was amazing from designing the project all the way through to the end keeping us updated on what was going on and making sure that if we had any questions or issues to let him know. Greg worked so hard and his work is beautiful. The paver work he did was outstanding � the guys are really an asset to your team. We have had workers at our home before � they did their job and they went home. I hated every second of it. The music blaring, the fact you couldn�t discuss any questions or issues with anyone as I�m not fluent in Spanish, the fact they camped out outside our front door and slept on their lunch break. You had assured us of great customer service and you guys delivered. It was a joy to have your guys around.

We have all been outside enjoying the yard as much as possible and can�t thank you guys enough for the great job!

We hope you all have a wonderful Holiday!

Gillian (Jason and Hudson)
Livermore

Hi Steve,

I LOVE the work they did! Paul & Greg and the others were so wonderful. They did such good work and were so very nice and patient with me. The sod looks amazing. They did everything exactly as we asked and paid such attention to detail. I will definitely call on your company the next time we need anything done and we will absolutely recommend you to anyone who asks.

Thanks for checking in - you guys are the best!

Laura
Fremont

Hello Steve,

Everything looks great and we are very happy with our yard. I want to thank Louis for checking with us regularly and explaining and answering our questions in a timely manner. Your crew was also professional and accommodating. We were well taken care of. Thanks so much.

Linda
Hayward

Hi Steve,

Thank you for the email. Louis was exceptional from the start. I had a vision and didn�t want to say anything, and I wanted to see what Louis would say, and he was spot on! I�m happy to say that with so many other people I interviewed, he was the first one to say what I wanted to hear. And that right there was enough for me to hire you guys for the job.

Emails and texts were so easily communicated. Although my job was quite small, your employees were very professional and respectful, and I�m so happy to have chosen you for our needs. I�ll be looking into you again for our front yard!

Thank you so much!

Kristy
Union City

Hi Steve,

Thank you for checking in. Yes, I am very pleased how the project is going. They completed the flagstone today and will be putting in the new plants tomorrow. From the start, they have both checked in with me on a daily basis with questions to make sure I was okay with everything they were doing or to get my opinion on anything that came up during the work. The new flagstone looks great and will look even better when the plants go in.

Louis has also checked in with a visit and by email. He listens and works well with me, and that's is something I really appreciate.

I'm a happy and satisfied customer! :-)

Veronica
Castro Valley

Hi Steve,

I am delighted with the outcome of the backyard landscaping. Louis did a fabulous job with the design, and Artemio, Ricardo, Manoo, and the rest of the team did a great job of carrying out Louis� ideas. The team was very professional, skilled, and friendly. Now I need to work hard and put aside funds for the front yard landscaping.

Gratefully,
Valerie
Fremont

Hi Steve,

I�m VERY happy I hired you. Everyone was great: Louis, Raul, Greg, the carpenter (I can�t remember his name) and everyone else that worked on the yards. Everyone took great care of me. They should all be commended for the job they did. Everyone was pleasant and easy to work with. I love the way my yards look now.

Thanks so much.
Becky
San Leandro

Steve,

Thank you for your email and checking in. Paul did a great job. Arrived on time; completed it; left absolutely NO mess; looks great. Yes, I feel very well taken care of. Wish I had a bigger budget to actually let you and your team have a real good time with my yard. :) Baby steps. I remain a very happy Hansen client/customer and am thrilled with my service!

Carol
Castro Valley

Hello,

I selected Hansen based on your excellent reputation and reviews through the BBB and Angie's list. I am so glad that I did! It is stressful to choose a company to trust with the amount of money this project required, but the experience has convinced me that I made the right choice.

Thank you for checking in!
Tanya
Castro Valley

Good morning Steve,

Just as before you guys took good care of us. The landscaping turned out even better than I hoped. I really appreciate Paul and team�s professional and personal approach. I always refer friends to Hansen Landscaping and will go to you first for any of my personal landscaping needs.

Thank you for checking in!
Ebony
Hayward

Hello Steve,

Yes, it was a great experience! I love my new yard. Louis is so responsive; I could reach him within minutes every time I tried. Greg is so easy-going, and he's a can-do guy. He made great suggestions and quickly solved an unexpected problem. All my questions were answered promptly and to my satisfaction as we went along, and the job was finished sooner than I expected. The team was professional and left everything cleaned up, and it all looks great.

Thank you all for a great job.
Stephanie
Fremont

Good morning Steve,

I was going to email you today. Thank you for connecting with me. I can't express enough how completely satisfied we are with your staff. Louis was so on top of everything and every detail. Pedro and his crew were astonishing in their craft doing the cement work and stamping. Your staff that finishe up with the Landscaping decor made our yard complete and beautiful. It was beyond our expectations. Thank you so much and be sure to express our satisfaction to your talented staff.

Our thanks,
Frances and Michael
Hayward

Steve,

Everything went really well. I really like your extended team. One of the guys that redid the back was a part of the original crew and loved seeing the backyard all grown. Always happy and a referencable customer. I love our backyard. It is for sure my happy place!!

Kim
San Ramon

Hi Steve,

YThank you so much for checking in with me! I am definitely happy I hired Hansen's Landscaping! I wanted a full-service company that would handle everything from tear out, drip system redo, lighting redo, plant replacement and supplementation, replacing pots, electrical needs, fountain installation and design consultation. Your team performed all those tasks efficiently and swiftly. I know my project was small in scope to your other clients, however, it was big and important to me. I never felt that my job was given a back seat because of its size. Core team members were here from start to finish and were not called away to other sites while my job was still in progress. I was never made to feel that my questions, requests or decisions were unreasonable or superfluous. Louis and his team were always courteous and punctual. I would not hesitate a moment to recommend Hansen's to anyone. Of course, I have questions as I adjust to my new environment, but Louis has already set up an appointment to go over things with me. Also, I have no doubt that he will address any concerns I may have.

Thank you for your personal initial interview, tour of the show yard and suggestions. Your recommendation of Florence and New Italian Art in Hayward was particularly helpful - I bought a waterfall from them and Louis picked it up for me. I will also follow up and contact the concrete overlay company you suggested.

If you have a moment and would like to see your team's handiwork - come on by! Give me a call first to be sure I am home as I leave my gates locked when access is not needed. (Or if you're passing by or walking your dog on the Loop, ring the bell and if I'm here I'll open the gate for you.) I have already had friends over day and night to show off and look forward to the expanded living space my improved patios provide.

Georgia
Castro Valley

Louis,

I just wanted to extend a huge thank you for the work your team did in our backyard! It is PERFECT!! Down to every last detail it is far beyond what we expected and the project was handled so professionally with all the notifications on progress and delays. Thank you so much, we are so grateful for what you've done!

Kaushik
Dublin

Hi Steve,

We are very pleased with the work your company did in our backyard. The workers were courteous, on time and cleaned up, this was our 3rd project with Hansen�s.

Sue
Castro Valley

Hi Steve,

The yard looks wonderful, meets or exceeds our expectations, and everyone who worked on it was helpful, positive, more than willing to help and obviously take great pride in their work. Thank you all very much, it was a real pleasure. I was particularly impressed with your attention to detail, particularly since it must have been one of your 'smaller' projects.

Janice
Castro Valley

Hi Louis,

I am the tenant of the cottage owned by Janice. I need to tell you how great your crew was that did the work. The young man that was in charge was so very respectful, as were the others, and he was extremely cooperative. They went the extra mile and left the area very neat and in tip top shape. I didn�t realize that it was you that stopped by a couple of times because I would have liked to tell you in person. Anyway, thank you for what you do to ensure that our landscaping experience is such a pleasant one. I will endeavor to take extra good care of it. It looks fantastic! Please tell the guys, great job.

Sincerely,
Joyce
Castro Valley

Hey Steve,

Just a comment, I am very impressed with your crew working at my home yesterday and today. All are very pleasant, professional and they work hard!

Sincerely,
Tom
Pleasanton

Good morning Steve,

Everything turned out perfect, I am very pleased. Paul and Jack took good care of me. In fact, I just spoke w/Paul about another project. I want to replace my sod in my front courtyard w/artificial turf. It is my little dog's go to place and it looks like it has a severe case of chicken pox. Spoke w/Paul on Friday and was delighted to learn that you also install the artificial turf....so he's working on a price for me. Think it will be the perfect solution for me and compliment the surrounding area that looks lovely now thanks to you and your crew.

Best,
Judy
Livermore

Hi Steve,

We couldn't be more pleased with our new front yard! It looks the way it was meant to look but we could never quite achieve. We have gotten so many compliments from our neighbors. It is easy to see why your company is Diamond Certified! Every step of the project was handled competently, efficiently and expertly. Louis was a pleasure to work with. From beginning to end, he kept in touch, offered innovative suggestions and worked with us to bring our vision to life while working with our budget. He is definitely an asset to your business and it is easy to see why you place so much trust in him. His reputation and that of Hansen Landscape is well deserved. The crews that worked on our project were knowledgeable and a pleasure to work with. They worked so hard and it was evident that they cared about how the final project came out.

Thank you so much!
Corey and Sue
San Leandro

Hi Louis,

Just wanted to let you know how much we love the new front yard! It looks so good and we couldn�t be happier with the finished product. The guys were great and it has been such a pleasure working with you. I will be sure to email Steve and let him know what a wonderful job you and the team did.

We look forward to seeing you next week. We are available any day except Wednesday. Whatever is convenient for you. Have a wonderful weekend and again thank you so much for taking our vision for our yard and making it so much better than we ever imagined it could be.

Corey & Sue
San Leandro

Hi Steve,

Thank you for checking with me about the project. Indeed, I am very satisfied with the work. Your crew was professional and extraordinarily efficient. I am amazed by what they were able to accomplish in so short a time. In fact, I assumed they were still working until I looked out and saw that the truck was gone. I�m sorry they didn�t tell me they were leaving so I could have thanked them for their hard work and diligence.

Everything looks so good, I�m worried about keeping it up. I�m looking at my budget and trying to figure out if I can have your My Gardner people come on some sort of regular basis. That�s a work in process, so I�ll let you know.

I assume I�ll get a final bill so I can send you the balance due. Anyway, thanks again.

Best,
Ron
Oakland

Hi Paul,

So satisfied. It was better than expected. We just love the design.

Pam
San Ramon

Hi Steve,

I am completely satisfied, it came out exactly as you had drawn it up and looks as good as I could have hoped for. You and your team did an amazing job.

Louis is scheduled to come by Monday to go over some watering with us and we will give him the final payment envelope then.

Thank you!
Tom and Maureen
Dublin

Steve,

The project turned out great and we could not be happier.

Also, we want to send kudos to both Paul and Greg. They were both great. They both presented themselves professionally and worked very hard all day. Paul retuned the next morning to tweak a couple of sprinkler heads and close out the contract. They both represent your firm very well.

So, as noted above. We are very happy with the outcome of the project and will not only pass on your name to neighbors and friends but look forward to working with you again in the future if a project comes up.

Best regards to you and your team.
Bob and Jane
Fremont

Hi Steve and Jack,

I am very grateful for the attention you have shown to me as a customer, in having your guys move the two lights and trim the yard. They did great work, very quick and clean, and it was nice to see the one who worked on the yard last summer (don�t know his name). We remembered each other! Manu took me through the yard and explained how I can maintain the various plants throughout the year. It�s definitely a learning process for me!

The yard looks great, we are so happy with it every time we look outside. We spend hours sitting at our kitchen table talking and looking out the windows. As soon as the weather warms we�ll be spending that time outside!

If you are ever up this way, please stop by! I am active on NextDoor and promote your company at every opportunity. I hope it helps! If you ever have a need to �demonstrate� your work to anyone and would like to show my yard, please let me know! I hope you enjoy your Memorial Day weekend, and have a great summer!

Thanks again,
Barb
Concord

Hi Steve,

Thank you for taking the time to meet with me today. What a great way to spend a Saturday morning! Thank you for allowing me to come see your show yard. It is amazing!

My husband is definitely on board and we would like to go to the next step in planning. Would you let me know when we can schedule a time to meet?

Cheryl
San Ramon

Steve,

I just wanted to swing around and say thanks. The real measure of a company is not just the service that they provide during a project but the service that they provide after. In this area, Hansen (and Louis) have excelled. All of the issues (even the smallest ones) have been 100% corrected and for that, we both thank you. In any event, I again renew my offer to serve as a reference for you - especially for anyone in Kottinger Ranch is considering a project.

Phil
San Ramon

Good morning, Steve.

I just want to drop you a note to say we have had another great experience with Hansen Landscape. We had our 5-year-old backyard (can't believe it's been that long) "refreshed" and made a few other relatively minor changes. Louis was fantastic from start to finish (as he always is) and made the job go without a hitch. Also, Miguel was great. He checked with Dale every time something came up to make sure what he did was what we wanted. He was on time every morning, cleaned up every afternoon, and kept us informed as to how the project was going.

I have to admit that I am very pleasantly surprised as to how even the minor changes and the "refresh" have made the backyard look even better.

Thanks again for the great work and more importantly, for hiring and training great people. They are a fantastic reflection of the quality of work we have grown to expect from Hansen Landscape.

Hope you are well,
Debbie and Dale
Alameda

Hi Steve,

Everything was done as I had expected. I'm so glad to know your Company and do want to say a big thank you to everyone involved and the crew for a job well done! I am setting some funds aside for a future project. I hope your company will be able to take on for me.

Again, many thanks!
Fay
Hayward