May 16, 2017

Hello Steve,

We are very happy with the work and with the workers. Everyone has been professional, explained what they are doing, gave us a heads-up on the upcoming schedule, and answered all our questions. You have some good people working for you. We couldn't be happier. It's amazing that our yard is being transformed into an area we will be so happy to use all year round. We see things taking shape and are excited to imagine the finished product. Thanks for checking in.

Carl & Barbara
Livermore


May 15, 2017

Steve,

Thank you for the check-in. As I had told Jack, we couldn't be happier with Hugo and his crew. They are kind, hard-working, professional, and always checking in to see if any tweaks need to be made. They are gems. They worked very easily with our other contractors when they had to put in stairs and upgrade the water and to work with the new fence.

We are thrilled with how your vision is coming to life. We honestly had not fully imagined how the 2-D plans would actually translate onto our sloped yard. I seems to be achieving our biggest hope to unify all of our space and make an inviting outdoor living area.

Hope all is well with you,

Algis
Oakland


May 11, 2017

Hi Steve,

Thank you again for the fantastic service we received. I could not have been more pleased with the professionalism and the timely way the work was done today.

Sergio
Castro Valley


May 1, 2017

We have been loving our new backyard for several months now and I would whole heartedly recommend Hansen. The entire process was very smooth, no pressure, and really a joy watching the transformation. We had a long list of wishes, and it really wasn't in our budget to do everything we wanted. Hansen provides an itemized estimate which made it easy for us to pick those things that were most important to us, and we're able to put the rest on the back burner for later. Louis was wonderful to work with and he gave us some great advice without ever pressuring us to go one way or another. We felt very well taken care of, and I trust that Hansen stands behind their work. I'm so excited that summer is almost here! We love hanging out in our yard and plan to do so as much as we can with the warmer weather.

Cindy and Jeff
Castro Valley


April 17, 2017

Steve,

I'm sorry we didn't follow-up earlier. We really liked the crew that was out here and who helped with the final process. They were polite, creative and hard working. They were also very thoughtful in helping us think through final decisions. Overall we are very happy with the final landscape. There may be a few plants that need to be changed out when they come for the follow up. They don't seem to be growing like the others. Jack had mentioned that might happen.

We really liked the crew. Hugo and the rest of them were great!

We just need the rain to stop so we can get our deck sealed and can really start enjoying our backyard!

Thanks!

Alissa
Oakland


April 15, 2017

Hi Steve,

The yard looks beautiful,hard to believe it has been 3 years. Still the best looking yard around. I have 30 solar lights in the yard,20 of them change colors,at night it looks like a Christmas tree, very beautiful!!

Thanks!!

Robert
Union City


April 6, 2017

OHMYGODNESS IT IS SO GORGEOUS!!!!!!

I CAN’T EVEN TELL YOU HOW THRILLED I AM WITH THE LOOK SO FAR!!!

Roberta
Castro Valley


April 5, 2017

Hello Steve,

Thank you for reaching out as you do. Yes, we are happy with the work.

Your guys always do great work. They are respectful, courteous, and friendly. Down to earth, basically. And we do appreciate all of their hard work. I believe it says a lot about Louis and the company in general.

And we have other projects ahead (when we can afford it), so we will keep Louis posted for any quotes we need.

Sincerely,
Fritz and Bonnie
San Leandro


March 23, 2017

Hi Steve,

Everything went great! The yard looks awesome and the plants are starting to grow bigger. We have the new shed in now so it's all starting to come together.

Thanks for your work on this project. The communication, speed, and work quality was wonderful.

Nicole
Castro Valley


March 23, 2017

Hi Steve,

Thank you for checking in. We love our new backyard! The process was easy and everyone was great, especially Louis.

Thank you.

Cindy and Jeff
Castro Valley


March 22, 2017

Hi Steve,

Everything was completed to our satisfaction. We LOVE our backyard and look forward to enjoying it for years to come.

Your team of people are top notch! It was apparent to us that Customer Service runs in everyone’s blood…Jack, Hugo, Raul, Ricardo, Pedro, Artemio, Louis, Peter…each were available to ask questions and help us through each stage of our backyard.

I can’t say enough about Hugo and his team…they were so patient and helpful as well as meticulous about their work each day.

Thanks again!

Cheryl and Matt
Dublin


March 22, 2017

We're impressed with how the yard turned out. Impressed on how quickly from start to finish it took. Communication was great and all the workers did an exceptional job. We're very very happy with how everything turned out.

Thanks

Paul
Fremont


February 27, 2017

Hi Steve,

Jack supplied to us what you indicated would be supplied which was an extensive list of recommended varities that he thought would perform well in our backyard from which he asked us to select ones that we liked. He then positioned the plants affording us the opportunity to approve or ask for changes to the positioning of anything. He graciously moved a couple of plants after planting at my request. So, indeed, Jack provided all of the landscape guidance that you had indicated would be provided. Moreover, I cannot stress enough that Jack was wonderful to work with, he was in constant communication with us and answered all of our questions patiently. Similarly, the entire team on our project was just terrific! I would recommend your company anytime!

Thanks again.

Ann
Union City


February 7, 2017

Steve,

It really turned out nice. Even though we had to wait due to weather, we are really happy with the out come. Your crew was very professional and kept us in the loop with scheduling. I want to thank Jack for his selection and location of plants and trees. I have a walk thru this Saturday for care and maintenance, so I will ask for valve locations since I'm not seeing all of them. Please feel free to come by and take a look at your creation. Thanks again.

Allan & Linda
San Ramon


January 29, 2017

Hi Steve,

The project looks great.

The crew that created my front yard were good people and did a great job. Please thank them for me.

Best regards,
Kurt
San Ramon


January 25, 2017

Hi Steve,

I want to say that your team is pretty fantastic! They have been very helpful in communicating the project to us and patiently answering our questions over these last few days.

Cheryl
Dublin


December 5, 2016

Hi Steve,

We're very happy with everything! I finally had a chance to really look at everything yesterday (work has me getting home after dark most evenings) and I'm just thrilled. The attention to detail and the overall result are amazing. Our thanks and compliments to Jack, Artemio, Pedro and the whole crew. They took wonderful care of us and we love the result! :)

Best,

Cynthia
Livermore


November 28, 2016

Hello,

We were very pleased with all the work being done. Jeffrey, Jose and whoever worked on that job, were fantastic workers. After being in business for over 40 years in construction, I would have been proud to hire any of them. Myself and my wife are very happy.

Ken
Castro Valley


November 25, 2016

Hi,

The new pavers look great, and Raul and the team left the backyard clean as a whistle. Very happy with it.

Maria
Castro Valley


November 18, 2016

Hi Steve and Jack,

I just wanted to let you know that our yard looks amazing! Ron and I are very pleased. I'm especially impressed with the excellent work ethic of your crew. Hugo, Raul and Ian are to be commended; they really went above and beyond, and we certainly appreciate it. Louis, as well, took time out of his busy schedule to stop by yesterday afternoon to review the watering schedule and discuss next steps with me

Thanks again for everything!

Fawn
Dublin


November 14, 2016

Hi Steve,

I just finished emailing Louis to set up an appointment for the final walk through. I'm very happy with the outcome of the project. I told Louis when we were planning it that I wanted something "park-like" and he came up with the perfect design. I can't say enough nice things about him and the entire crew, but I already expected a good experience because of how well the front yard turned out. Everyone from Hansen's is so hard working, polite, and personable. What really nice young men. My neighbors all noticed it and also that they always made sure the job site was cleaned up every day before leaving. Louis was always available to answer any questions that came up or handle any changes. When I couldn't find a small tool shed I liked, he arranged for one to be built to match my existing storage shed. Miguel did such a good job. He is so meticulous and the addition looks like it was always part of the original shed.

As far as doing anything different, I don't believe I would. Louis gave me a design so much more than I was expecting. I kept saying as I watched it take shape that I couldn't believe it was my backyard. One of the crew told me I was lucky to have Artimo supervising and I agree. Louis picked out plants I liked and the plants/trees I already owned were placed where I could really enjoy them. I asked that the rocks left over from the flower beds in the front yard be placed where I could still see my favorites. My mom had collected them from the Sierra and I've been looking at them since I was a child (a long, long time ago). I did have to let go of some things. It was a little sad to see the old clothes line poles go. I was telling Louis the only thing I might wish I had done differently was to be sentimental about a slab of concrete covering the old well. My dad, brother, uncle, and my neighbor's dad dug the well 40 years ago and signed the slab. I had planned to put a gate there, but changed my mind when it meant taking out the slab. As I told Louis, perhaps a project for another time.

Anyway, I hope that answers your questions. Thanks for checking. Hope I wasn't too long winded. I'm very happy with the way the yard turned out and have already received many compliments about it and about your crew. As I said, I can't believe it's my backyard. I also wanted to say how happy I've been with the gardening service.

Peggy
San Lorenzo


November 13, 2016

Hi Steve,

I am traveling and look forward to coming home tomorrow morning to see the finished project! Sharon said the concrete stain looks great! For sure we are very satisfied with the project! Your entire team took very good care of us! As far as doing anything different there may be a couple of things I would have changed but that is on me and not Louis. Louis has been from day one, terrific!

We are very very happy with our new yard! Several friends and family also think it looks great!

Bruce
San Leandro


November 6, 2016

Hi Steve,

We are soooooo happy so far! Jack has been wonderful keeping in contact with us regarding scheduling and very helpful with plant selection. Also, the landscapers -- oh dang, I should have asked them their names -- have prompt, knowledgeable, courteous, hardworking; and we truly appreciate it.

We've no doubt we'll be thrilled with our yard when it's done.

Fawn & Ron
Dublin


November 5, 2016

Hi Steve,

We are very happy with the results of the landscape project. Jack was proactive in keeping us informed of the project schedule during the two weeks. The crew was efficient, hardworking, and left the job site clean.

Thanks,
Don & Yvonne
Hayward


October 29, 2016

Good morning Steve,

Thank you for checking in I appreciate it. I couldn't be more pleased with my project and your crew headed by Louis. Everyone was very amiable professional and thorough. I'm very impressed at how hard and clean and efficient they work. I will gladly recommend your company to my friends. Although I believe the final outcome speaks for itself it's just lovely better than I even imagined. Louis was wonderful to work with; bouncing my ideas around he helped me stay focused and that means a lot. I am certain I will be calling you for future projects I have in mind.

Have a good day,
Ingrid
Castro Valley


October 17, 2016

Steve,

Thanks for checking in. The yard looks great! The entire crew did a really great job. Louis was a very responsive professional and was great to work with. The guys all worked extremely hard and did quality work. It was nice that they left the yard spotless every time they had to leave at the end of the day. We are really happy with the way the yard turned out and we will gladly praise Hansen Landscape's work.

Regards,
Jennifer
Livermore


September 26, 2016

Steve,

Thank you for your kind words about Aaron.

You helped Aaron with his Eagle project and you were one of the first people he put on his list of invitees. We'll let him know you are traveling but also share your words with him. He will be grateful.

Thank you for your help and being an integral part of Aaron's Eagle project success. His parents are grateful for you. Many thanks.

Michael and Marisa,
Castro Valley


September 26, 2016

Hi Steve,

We are very pleased with our new landscaping. All of your workers did a great job and were very professional. Thanks to you and your crew.

Bob & Lorrie,
Castro Valley


September 21, 2016

Please know that every neighbor that ever walked by while I was maintaining the landscape would stop to ask who did the landscaping and also let me know what a great design the hardscape was. I hope you gain jobs. Thank you, entire Hansen Landscaping team for the excellent service!

Sincerely,
Vivian and Marc,
Alameda


September 16, 2016

Hi Steve,

Thank you for the email. Just wanted to let you know that your staff was amazing. They were so patient with me and did exceptional work. It was comforting to know that we were in good hands. Our front/backyard came out great and exceeded our expectations. It was exactly what we wanted. Thank you so much for everything and we look forward to hopefully working with you again in the future. Take care.

Melissa,
Castro Valley


September 14, 2016

Steve,

Another awesome job Steve. Couldn't be happier.

Stephan,
Castro Valley


September 5, 2016

Steve,

We want to express our appreciation to Manu and the crew for their quick and thorough work in clearing out the old plants and trimming the maple tree. They also removed the weeds that were growing in the sidewalk and driveway cracks and along the bottom of the retaining wall. It all looks great and is a good start to the landscape and painting projects.

Thanks again,

Don & Yvonne
Hayward


August 27, 2016

Hi Steve.

Thank you for your follow up.

You have quite an amazing crew. I didn't get the names of the two workers but they really worked hard. I do know Artemo. You should know he told me he has been with you for 19 years and still loves it. He said he appreciates that you take such good care of your people and he is glad to have a retirement plan. You can be proud of that. He is a real good worker and proud of what he does.

Louis works as if it is his own business. He took full responsibility for all aspects of the job. I have rarely seen someone so committed to his work. I got emails from him on Sundays and he kept real good contact with me through the process.

Not to say we didn't have
Creative differences. But in the end the customer is always right and he sees that for the most part.

Steve, I want you to know what a great team you have put together. I would gladly recommend you to my friends. Louis is a star player.  Please keep him happy...he is a winner.

Please tell your team how much they are appreciated. They are key to your success.
Truly,

Scott
San Leandro


August 29, 2016

Steve: My wife and I could not be more pleased with the outcome. The yard has, in a word, been transformed. Louis did a great job setting things up and the crew's work was really top notch. Manu, in particular, was a pleasure to work with. He's a true arborist and we felt fortunate to have him on site. We've signed on for the Quarterly maintenance and hope to see him in the future.

Again, our thanks to you and the crew.

Regards,

Peter
Alameda


August 16, 2016

Thank you for your follow up Steve.

Yes, we are completely satisfied with the landscaping done in the backyard, it turned out beautiful! Our Thanks to Louis Seigal for all his help, he was awesome, always checking in to see if it was going well, or if we had any questions, very professional, if we have any yard projects in the future, we will definitely call Hansen's landscaping again!

Liz
Fremont


August 15, 2016

Hi Peter,

My husband and I stopped by today to see the progress at my aunts house. Can't thank you enough for your excellent team & personal customer service!

Thank you,

Kris
San Lorenzo


August 15, 2016

Steve,

Thanks for your email.

The reason we went with Hansen is because you guys do excellent work, communicate well and you employ very friendly, experienced and helpful staff. No doubt there are cheaper options available, but we felt confident that the price would reflect the work.

Louis was easy to work with. He kept us well informed, was responsive to our questions and made good recommendations. He does quality work. The proof is in the pudding based on the number of positive comments we have received from neighbors and friends.

There is a new symmetry between the backyard and front yard. It's something we have wanted to do for years. It's now complete thanks to Hansen.

Mike
Castro Valley


June 27, 2016

Steve, we're happy with the project outcome. A shout out to Artemio, who had a couple great suggestions. I love the fact that so many Hansen employees have been with you over the years; they remember me and I remember them. I know who to call next time I want to work on the landscaping!

Pat
Fremont


June 27, 2016

Thanks for everything! It was such a pleasure to work with you and your crew. Jeffrey was super friendly and easy going. You were always really great about responding to our questions and concerns. We will definitely recommend you to our friends. Thanks for the personal note, too; It exemplifies the stellar service you provide.

Janelle
Castro Valley


June 20, 2016

Your guys (Louis, Jeff, and Jose) are wonderful! Down to earth and friendly. And we appreciate their work and time spent on our system.

We will certainly have you install our back yard system once that mess is cleared up. Looking forward to it.

Sincerely,

Fritz
San Leandro


June 20, 2016

We just returned from Sutter Creek and the crew is here. The work is progressing nicely and my understanding is the sod will be installed tomorrow. On a side note, the crew encountered the same problem I had with the lowest sprinkler head below grade. When the valve shut off, all the remaining water would drain out of the pipes through that sprinkler head and leave a standing pool for some time. I was both amused and impressed by their creative solution. Two small lengths of what appeared to be 4 inch PVC were perforated and buried vertically next to the offending sprinkler head, creating an inverted French drain to handle the run off. Clever...

Jay
Fremont


June 16, 2016

Steve

Thank you for sending Louis out today. He was timely, efficient, helpful, and knowledgeable. I look forward to the next steps and hope we will working together.

Please send him my thanks for a good meeting.

Scott
San Leandro


June 14, 2016

Hi Steve -- I think the yard looks amazing and it will actually take me a little time to get used to it.  The lighting makes such a huge difference in our dark cul de sac ~ my neighbor joked about how well-lit it was after 15 years of darkness.  It enhances the entrance to the house tremendously.  The experience has been terrific. 

Overall, and A+ in my book!  Thanks for checking in.

PJ
Livermore


June 6, 2016

Hi Steve,

We have been extremely pleased with the process and progress of our projects. Louis is wonderful at listening to our wants and making sure we are happy. He communicates frequently with us letting us know next steps and always asks if we have any questions. He's also been very conscious of our need to get things in place for our wedding in July since our yard is our venue! The crew has been friendly and personable, as well. We couldn't be happier with our choice to hire Hansen for our front and back yard projects. 

Thank you,

Janelle
Castro Valley


June 1, 2016

Hi Steve,
The yard looks wonderful!  I'm very pleased with how everything turned out.  The crew did a great job.  The spill pot in the backyard is beautiful and the front yard looks so nice - much bigger, cleaner and easier for me to maintain.

I'm very happy that I chose to use Hansen's again.  

I wanted to find out about the yard maintenance service and if you still offered that.  I think that quarterly might be the best option for me.

Thanks again for the professional service and high quality work.

Lisa
San Ramon


May 2, 2016

Hi Steve,

Thank you for contacting us directly.

Your guys (Louis, Jeff, and Jose) are wonderful! Down to earth and friendly. And we appreciate their work and time spent on our system.

We will certainly have you install our back yard system once that mess is cleared up. Looking forward to it.

Sincerely,

Fritz
San Leandro


April 25, 2016

Hello Steve,

I appreciate your follow up. Yes, Louis was very good about my (what he may have thought) seemingly endless questions and inquiries. The team of three showed up on installation day early and were most helpful. They even did a few small things at my request with great attitude and willingness. My yard now looks "cute" as it is small and I am looking forward to some low maintenance benefits.

Louis has followed up appropriately and was a pleasure to work with.

Thanks for checking in.

Marsha
Castro Valley


April 11, 2016

Hi Steve,

Yes we are very happy with the result. It came out exactly the way we planned with Louis. He was awesome through the whole process. We look forward to working with your company in the future, as we plan to add to what has been started. For now we are enjoying our new backyard and seeing what works for us and look forward to see what we can plan with Louis down the road.

Thank you,

Amy
Newark


April 8, 2016

Hi Steve,

With the recent drought situation in California my husband and I chose to stop watering our front yard lawn and had also recently had a large over grown tree removed that could have possibly fallen onto our home and our neighbor's in a severe winter storm. As result, the yard was barren and in dire need of new landscaping for many months. We knew we wanted a drought tolerant landscape but didn't know how to start the design or what type of plantings would be best.

We checked with several sources on line and after visiting Hansen's show yard in Castro Valley we chose Hansen Landscape Contractors. We met with the owner, Steve Hansen, who showed us around their large show yard to give us an idea of the many options available to us--different types of rock, pavers, concrete, plants, ponds, waterfalls, etc. Their show yard is beautiful. Once we decided to use Hansen, we were contacted by one of the project managers/designers (Louis Siegel) to get us started on the project and who also finalized the project with us. Louis met with us to get a general idea of what we wanted.

We were informed he would draw up a design and informed us of the cost involved up front. He gave us a timeframe of when to expect it and how he would send it. Once we received it and reviewed it, we discussed it with the project manager. The design was broken down by price so we were able to approve or reject anything we didn't want so that we could stay within our budget. Communications were done by email and by phone for the most part after the initial meeting and found Louis to be very responsive to our calls. We were given timeframes of all the activities that needed to occur and given choices of the products so that it was what we wanted.

The project stayed on track; we were always informed in advance of what to expect. The project manager was on site when it started, check in periodically as the project was progressing and did a final walk through. After the landscaping was completed the project manager did a 1 week, 2 week, 1 month, and a final check up at 2 months on the health of the plants. We found Louis and all of the other workers to be very professional. I highly recommend Hansen Landscape Contractors.

Ginger
Fremont


April 5, 2016

Hi Steve,

We are very happy with how everything has turned out, and really appreciate your check-up policy. Thanks very much for taking such good care of us!

Best as always

Maureen & Behrouz
Alameda


Mar 8, 2016

Hi Steve!

We are very happy with the quality of work so far. We wish that El Niño would let up a little so we can be finished, but your team has worked long and hard to bring it to fruition. It’s felt like a long road, but we know it will be lovely when done.

Also, everything looks exactly the way we wanted it so far. We are excited to soon be all planted and lit and enjoying the outdoors!

Your subcontractors are wonderful too! And Jack has been super responsive and very clear when explaining everything. We really appreciate him and his knowledge.

Thanks very much for checking in,

Maureen
Alameda


Feb 29, 2016

Steve,

Thank you for checking in. Everything looks great, and we are very pleased with the design, execution, and your team. We can’t wait to get outside and enjoy it! All went smooth, and I want to make sure we keep the relationship going to work on future projects.

Jed
Oakland


Feb 26, 2016

Hi Steve,

We are very pleased with the outcome and are enjoying the view from our window. We have since discovered we need a new patio door though since we're actually using it to go to the backyard! :)

Thanks for the great work. I truly appreciated the time and effort you took in trying to fit things within my budget. Although it cost me more than I had hoped, I feel it was worth the extra funds. I found your staff to be courteous and diligent. I appreciated seeing Jack come out on a regular basis to QC things and check in. My neighbors have admired it too.

Thanks again and have a great day!

Leigh
San Ramon


Feb 9, 2016

Dear Peter,

Congratulations! Once again, Hansen's has won the bid.

We will be doing QUITE a bit more than what we originally asked you out to bid for in late autumn of 2015. We want to re-do the weed encroachment material/rocks in the front yard and lay down a much thicker material to discourage those weeds; we want to take out the hideous Hollywood Juniper in our backyard; we want to thoroughly prune our rose bushes.

I'm also not particularly thrilled with what the previous contractor did with our backdoor landing, off the master bedroom. They rushed it, and it looks like crap. Not at all in sync with what Hansen did thirteen years ago. I will appreciate your suggestions.

Like I said before, Hansen's work is still holding up after 12 years, except for small cracks in the steps here and there because of being on an earthquake plain. You guys are the best.

Obviously, we need to set up another meeting to get the ball rolling. Let me know when you're available. We're still pretty flexible.

Once again, congrats,

Lita and Garron
Union City


Feb 8, 2016

Hi Mr. Hansen,

Mike and I are delighted with the job your company did with our yard. The front yard looks great.

Your staff were professional at all times, polite, knowledgeable, and kind. As I suspected from the moment I saw your website, you run a quality organization.

It has been a pleasure working with you. We look forward to working with your gardening service on a weekly basis.

Have a pleasant day.

Sincerely,

Michele
Fremont


Feb 6, 2016

Steve,

Thank you for checking in personally. My wife Lisa and I are both enjoying the new front yard landscaping. I'm particularly fond of the sweeping curves of the decomposed granite pathway, along with the appearance of the dry creek river bed. Louis, Jeffrey, and Sage were an excellent team to work with. All were highly approachable, competent, and professional in all aspects.

Regards,

Eric and Lisa
San Lorenzo


Feb 1, 2016

Hi Steve,

I'm very pleased with how everything came out, and everyone I worked with was great. Thanks very much. I look forward to seeing how the follow-up visits go, and in the next 18-24 months we'll be be in touch for a second phase that I discussed with Peter.

Thanks again.

Eric
Castro Valley


Jan 25, 2016

Hi Steve,

Charlie and I are very happy with the results of the project! We haven't yet seen the backyard (we would have to notify the tenants a couple of days ahead), but the front yard looks terrific. The Lodi stone looks great and pulls the whole front yard together. Even though we didn't have new plants put in, your crew did such a nice job trimming up what we have that it looks elegant and "finished."

Your project manager Jack was a pleasure to work with. When we met him at the house before beginning work he was very easy to talk to and had some good ideas about how to proceed with the project. I was especially appreciative that we didn't have to remove too many plants, and the ones that remain look very good, especially with the Lodi stone.

Jack took care of contacting the tenant as needed which is very much appreciated. We could just relax about the details and enjoy the result.

Thanks very much! We would definitely recommend your company to anyone looking for landscaping and gardening.

Charlie and Annelle
Livermore


Jan 15, 2016

Hi Steve,

We wanted to follow up our previous quick email with something more substantial.

When we started our landscaping endeavor, we went with another contractor and invested $500 in the decision. Once we received the design, he became unreachable. We were astonished by this because this is someone we found on Angie's List. So much for that level of trust. Initially we were looking for someone who would be willing to implement that design until we came across your ad and invitation to your show yard. Once we met with you and could sense your passion for landscaping and customer service, we decided to cut our losses with the old design and start the process with you for a new design. We loved everything we saw at the show yard, but had a limited budget to work with. We were really excited to see vignettes of what our yard could potentially look like. Even though the base budget came in over our initial budget, we were pretty certain that we had to have components of some of your vignettes, i.e. moss rock, lighting package. The final project came in nearly twice our initial budget, but we are incredibly happy with the completed project. Each time we approach our house - especially at night - we do so with an incredible sense of enthusiasm. And as the plants continue to grow in, it will only become more magical.

Your crew was professional, easy to work with, and did an awesome job. It was my pleasure to treat them to lunch as things were coming together. The project manager, Jack was thorough, flexible, and was able accommodate last minute changes.

After meeting with you and working with your team, it is abundantly clear that landscape design and implementation isn't just your job, but your passion.

We look forward to working with you and your team on our backyard in the future; i.e. once we pay the front yard off!

Should you ever need a reference, feel free to use us.

Miguel and Debra
San Ramon


Nov 6, 2015

Hi Steve,

Thank you for the follow up. Everything turned out well and we are happy with the yard. It is great to see it complete, especially with what it looked like when we started. I appreciate the patience and guidance of your team through the process.

Thank you,

Gabe
San Ramon


Oct 27, 2015

Hi Steve,

I appreciate you checking in with me. I'm very happy with the completed project. Louis came up with an interesting design and had suggestions I hadn't even thought to include. He always answered my questions and emails quickly and was very attentive to my likes and dislikes for the yard. My neighbors and I feel the handrails and railings across the porch were the perfect finishing touch. I was also happy I was able to use the tree I had purchased three years ago before it grew out of another container.

I was actually surprised how quickly everything came together. Louis and his crew worked like a well-oiled machine. I couldn't believe how quickly Austin and Jeffrey had the yard cleared, jockeyed around boulders, plants planted, stones and mulch down, and a walkway done. Then Miguel came to install the handrails and railings. I can't say enough about how much care he put into doing the job just right. What nice young men they all were and very professional. I also appreciated the care all they took in cleaning up each day. I've had so many compliments on the yard, which is really nice after feeling for so long what an eye sore it was.

I still plan to ask you to do the backyard. Weather permitting, I told Louis I'd start to talk with him about it probably in January. Thank you again for checking with me. I'm so happy I picked up your brochure at the event the San Lorenzo Home Association held. Up until then I wasn't sure who to go to.

Peggy
San Leandro


Oct 19, 2015

Hi Steve,

We’re very happy with the way things look. This has truly been a transformation and it’s immediately obvious when we drive up to the house, either in the day or at night. From the “monster shrubs” of the past to the new curving creek, what we see is a realization of our vision and your team’s assistance and hard work to bring that to fruition. We particularly like the way the dry river turned out; it really is a kind of signature element that everything plays well off of. As you recall, our original plan to get rid of the tree didn’t come to pass, but I think we both agree that it ended up for the better, since the tree brings an element of “old nature” to the newness of everything else. In fact, it seems like the creation of the creek looks more natural with the tree than it ever could have looked if the tree had been removed.

There were some minor hiccups in the process along the way, but these were small compared to concerns that we've had with other contractors in the past.

Overall, we want to emphasize that we are very pleased with our new yard and we’ve very much appreciated everyone’s courtesy along the way. We look forward to enjoying our new space!

Thanks for checking in with us,

Jeff and Rob
Fremont

Steve’s reply: Thank you Jeff and Rob.

I would very much like to hear about the glitches. If you are up to it, please share. Some glitches I understand are accidental or an oversite for which there may or may not be a fix to mitigate in the future. For those issues that could have been fixed with a process or systems adjust, we need to know about so that we can see how to fix.

Thanks in advance.

Best regards and thanks for the work.

Steve



 

 

 


 

 

 
Home | About Us | Next Step | What's New | FAQ | Photo Gallery | Specifications | Employment Opportunities